Best ways to deal with the “Yahoo mail keeps crashing” problem

Yahoo mail has been the top priority of the users for sending and receiving emails. Since this email service provider works both on the website as well as the app therefore it is becoming extremely popular among users. However, we cannot expect every online portal to work accurately all the time, and recently a lot of users have been found questioning why Yahoo mail keeps crashing. Thus, to help users fix this issue and learn the reasons why this is happening, we have created this helpful post. So, if you are one of the users who are facing this issue with your Yahoo mail, then refer to the different sections specified below.

Yahoo mail keeps crashing

Why My Yahoo Mail app keeps closing?

If you are facing an app-related issue while trying to access Yahoo mail on your device, then there could be an internal issue with the app. The app may stop responding in a situation when

  • You are using an outdated version of the Yahoo mail app
  • Your device does not have sufficient storage space to load the programs
  • Or, when your device contains a lot of Yahoo mail app data

Have you gained enough details on why Yahoo mail app crashing? If yes, let us move ahead with learning why does this issue takes place with users who use Yahoo mail through the Yahoo website.

Why does Yahoo mail keep stopping on the website?

Well, there could be different reasons why Yahoo mail keeps stopping when you try to access it through the website. Check out the list of reasons that are given below:

  • The Yahoo mail website is facing server outages
  • The website is under maintenance
  • You have mistakenly blacklisted the Yahoo website
  • There is an internet connectivity issue on your device
  • The web browser you are currently using is outdated

These could be some common reasons why Yahoo mail not working through the website. Now, let us learn how to fix this issue.

Ways to fix Yahoo Mail App Keeps Crashing

Here are a few steps that you can take if you face the Yahoo mail keeps crashing issue on its app:

  • At first, you can install the latest updates of the Yahoo mail app
  • Otherwise, you can uninstall and re-install the Yahoo application on your device
  • Moreover, you can go to the app settings and try clearing the Yahoo app data from there
  • In addition to this, you can also try freeing up some space on your device
  • If you are facing Yahoo mail login issues, try resetting your password
  • Check the internet connectivity on your smart device

Fix Yahoo Mail Crashing on iPhone or iPad

If you see that Yahoo mail is not working properly on your iPhone or iPad, then you should try the following troubleshooting methods to fix this issue:

  • Try clearing the app data by navigating to the iPad or iPhone app settings
  • If your device needs an update, install the updates immediately
  • Apart from this, you can try to exit the application and open it afresh
  • Additionally, you can remove and re-add your Yahoo mail account from the mail app of your device

Why does Yahoo mail keeps crashing on Android phone?

If the Yahoo mail application keeps crashing on your Android device, then there could be umpteen reasons for the same. If the device memory of your Android phone is filled with unnecessary data, then there is a high possibility that the programs on your device may not load. Apart from this, if you are using an outdated version of the Yahoo mail application on your Android device, then you are surely going to face this problem. So, keep your device clear of unnecessary data to make sure each program runs smoothly. If you are facing any login-related issue, undergo the Yahoo password reset process.

Why Yahoo mail keeps crashing on Mac?

If Yahoo mail keeps crashing on your Mac, then the macOS version of your device might be outdated. So, in that case, update the device software and make sure that your Mac is connected to a proper internet connection to ensure each program works fine on it.

Alternative solutions to resolve issue with Yahoo mail

Apart from the solutions mentioned above, there are some alternative troubleshooting methods you can try to get past the Yahoo mail keeps crashing issue. Here is what you can do:

  1. As soon as you see any device update, install it on your device
  2. Try shutting down your device and turning it on again to resolve minor issues
  3. Re-install the Yahoo mail app
  4. Make sure you are visiting the official Yahoo mail website
  5. You can also clear your browser’s cache or history


In this post, we have clearly discussed some effective remedies that would help you fix the “Yahoo mail keeps crashing” issue on a mobile device as well as the desktop. In case you are not able to fix the issue with the help of these solutions, then you need may need to try using another browser or create a new account.

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